Refund Policy

Return and Refund Policy

Last updated on: 08/02/2024

**1. Returns:**

We are committed to providing you with a satisfying shopping experience at DENES. If you are not completely satisfied with your purchase, we are here to help.

- **Return Conditions:**
- Items must be returned within 14 days of the purchase date.
- Items must be in their original condition, unused and in their original packaging.
- Personalized or promotional items may not be eligible for return. Please review product details before purchasing.

**2. Return Procedure:**

To initiate a return, please follow these simple steps:

- Contact us via the address: denesfit@gmail.com

**3. Refunds:**

Refunds will be processed promptly after receipt and inspection of returned items. Refunds will be issued to the original method of payment.

- Original shipping charges are generally non-refundable unless there is an error on our part.
- Please allow up to 14 business days for processing.

**4. Customer Service:**

Our customer service team is available to assist you with any questions or further assistance. Contact us at denesfit@gmail.com during our business hours (9am-6pm Monday-Saturday).

We thank you for your trust in DENES.

Sincerely,

The DENES team